Trade Counter Sales / Warehouse Operator

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Work type: Full time
Location: WA - other
Categories: Call Centre/Customer Service, Manufacturing/Operations, Transport/Logistics

Trade Counter Sales/Warehouse Operator – Midland  

CSR is the name behind many powerful brands, providing innovative and sustainable building solutions across the residential, commercial, and industrial segments.

Having serviced the building industry for over 70 years, CSR has established itself as one of the most trusted brands in Australia. Our Gyprock Trade Centre, located in Mornington, specialises in providing an extensive range of high-quality building materials and interior solutions. Our customers choose our stores because of our dedication to providing the best possible customer experience.

Our CSR teams are the heartbeat of our centres. They are passionate in their pursuit, seeking new ways to improve the customer experience, this creates an opportunity for career satisfaction, team value and financial rewards. If you’re passionate about partnering with innovative excellence we have the role for you!

The Opportunity 

As part of our passionate and tight-knit team, The Trade Counter Sales/Warehouse Operator is focused on delivering the highest level of service for all our customers and maintaining high standards in the Warehouse. 

Some key responsibilities will include:

  • Provide exceptional customer service for all our customers (walk in, email and phone);
  • To assist in the day to day activities within their store, working to be an effective team member through assisting in the delivery of the store objectives in retail standards, inventory, safety, revenue, cost management and ensuring the warehouse and equipment is maintained to the expected standard;
  • Processing orders, invoices, payments, stock control.
  • Maintaining high standards of displays and merchandising in our store. Serving customers in the warehouse part of the store, e.g. loading customers vehicles with a forklift, loading vehicles by hand, etc.;
  • Warehouse operations including picking orders, inventory counts, stock control, cycle counting and general housekeeping;
  • Loading and unloading customer vehicles, semi-trailers of plasterboard with a forklift and putting the stock away;
  • Ensuring equipment such as forklifts and company delivery vehicles are correctly maintained, and all daily pre-start checks are completed;
  • Ensuring documentation, labelling and presentation of product is adhered to, as well as requirements under chain of responsibility;
  • Contributes to achievement of store revenue and margin budgets.

Our Ideal Candidate:

  • Friendly, engaging, confident and resilient
  • Strong customer service & retail sales experience
  • Flexible attitude and enjoys a challenge – “No job too small, no task too great”
  • Enjoys working in a tight-knit team environment
  • Physically fit – comfortable doing a 25kg single lift
  • Valid forklift license
  • Great computer skills

Hours of Work:

  • Monday to Friday: 06:30am to 4:30pm; Saturday Morning as rostered: 7:00am to 12:00pm (entitled to an afternoon off in lieu).

What’s in it for you?

In addition to an attractive salary package including 12% Super and Annual Leave loading, we will provide full on the job training to support your growth and development!

If this sounds like the next step in your career and you want to be part of an organisation that fosters a friendly work environment, whilst providing you with personal and career development – then apply now!

To learn more about us see  or visit us in store @ Gyprock Trade Centre, 45 Farrall Road, Midvale, Midland, WA 6056

CSR has a strong commitment to workplace, health and safety and the wellbeing of our people. Successful candidates will be required to undertake a pre-employment medical including drug and alcohol screening and a background check.

Advertised: W. Australia Standard Time
Applications close: W. Australia Standard Time

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