Customer Service Officer - Minto

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Work type: Full time
Location: Sydney
Categories: Administration/Support, Call Centre/Customer Service, Corporate/Other

Customer Service Officer - Minto

CSR Limited is a leading Australian manufacturing business with a rich history. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand.

We have an excellent opportunity for an enthusiastic and experienced Customer Service Officer to join our friendly team in Minto. This position would ideally suit a customer service professional who has the ability to work in a fast paced, changing environment.

What does a typical day look like?

  • Providing a high level of service to customers via phone and email
  • Ensure that customer orders are accurately entered into the system
  • Working closely with internal teams to ensure the best outcomes for customers
  • Creation of credit claims and returns
  • Build relationships and acquire expert knowledge of individual accounts
  • Contributing to new ideas and process improvement

What would make you a perfect fit for our team?

  • Previous experience within a customer service or administration position
  • Strong attention to detail with accurate data entry skills
  • Excellent computer skills, preferably experience in Excel, Outlook, and SAP
  • A quick learner with the ability to multi-task  
  • Strong communication and interpersonal skills, calm and respectful under pressure with a positive, can-do attitude!

Why work with us?

  • Attractive salary + 12% Super + leave loading
  • Opportunity to work for a well-established and high performing business
  • Work with an established National Customer Service Team that are friendly and supportive!

If you think you have the relevant skills and experience, then apply now and do not miss out on this opportunity!

To learn more about us visit

Please note CSR have a strong commitment to safety, a pre-employment medical will need to be completed prior to a formal offer being made.

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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